ONLINE ORDER RETURN POLICY
We get it—sometimes things just don’t work out. Here’s the scoop on online order returns:
HOW RETURNS WORK
Returns are for store credit only in the form of a Gift Card Code—no refunds, no exceptions.
- You have 14 days from the date your order was delivered to send it back. After that, it’s yours to keep!
If your return doesn’t meet the criteria below, we’ll kindly ship it back to you (on your dime). If you choose not to cover return shipping, your item will be donated after 30 days.
CONDITION REQUIREMENTS
To be eligible for return, your item must be:
✅ Unworn, unwashed, and undamaged (no stains, no smoke smells, no pet hair—basically, just as fabulous as when you got it).
✅ In its original condition, with tags still attached.
FINAL SALE ITEMS (NO EXCEPTIONS!)
For hygiene reasons, we cannot accept returns on:
❌ Earrings
❌ Hair accessories (including hats)
❌ Necessities (think undergarments)
❌ Socks
❌ Food-related products (because, let’s be real, no one wants a secondhand snack)
For policy reasons, these items are also FINAL SALE:
❌ Sale items
❌ Seasonal merchandise
❌ Monogrammed items or personalized items
HOW TO MAKE AN ONLINE RETURN
- Make sure your return meets the criteria above.
- Print and complete our Return Form (found below).
- Pack up your item(s) with the Return Form and send it our way!
- You are responsible for return shipping costs. We do not refund original shipping fees, so keep that tracking number handy!
Once we receive your return, please allow 5-7 business days for processing. Your Gift Card Code (store credit) will be emailed to the address used at checkout.
ONLINE EXCHANGE POLICY
Because our styles are limited and sell fast, we do not offer direct exchanges. However, we’re happy to issue you a Gift Card Code (store credit) for your return. If the size or style you need is still available, you can use your store credit to purchase it!
Need a different size ASAP? We recommend reordering right away to secure your item, then sending back your original purchase for store credit.
ORDER ISSUES?
If you received:
- A damaged item
- The wrong item
Please contact us within 3 business days so we can make it right! Once confirmed, we’ll work to resolve the issue within 5 business days.
📞 Call: 512-456-0008 (Monday–Friday, 10 AM–5 PM CST)
📩 Email: info@beaukisses.com
All damaged items will be inspected and verified.
IN-STORE RETURN & EXCHANGE POLICY
We want you to love what you bought, but if you don’t, we offer exchanges or store credit in the form of a Gift Card—no refunds, no exceptions.
You have 14 days from the date of purchase to return eligible items. Items must be unworn, unwashed, and undamaged, with tags still attached.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
- Earrings, Hair Accessories (including hats), Necessities, Socks
- Food-Related Products, Seasonal Merchandise, Monogrammed Items
- Items Purchased on Sale
If you decide not to exchange, you’ll receive a Gift Card for the return amount. Our Gift Cards do not expire and can be used both online and in-store.
Let us know if you need further clarification or have any questions! 😊
